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Study finds knowing residents' pasts improves nursing home care

03/11/2010

The Scripps Gerontology Center at Miami University has released a report indicating that increased staff knowledge of nursing home residents’ pasts can lead to improved resident/staff relations and job satisfaction.

The research is based on staff members who observed brief biographies and two-page “slice-of-life” oral histories taken from 13 residents in a nursing facility of a southwestern Ohio continuing care retirement community.

The residents’ biographies and oral histories were put into written form and placed outside of resident rooms for staff to read at their leisure.

Key findings of the research include:

  • 18 of 28 nurses and nurse aides stated that knowing more about the residents’ pasts through the stories helped make their jobs more satisfying and/or helped them to perform their jobs better.
  • 14 of 28 nurses and nurse aides indicated that knowing more about the residents’ pasts through the stories served to improve their perceptions of and/or relations with residents and more closely connect them to those they care for.
  • All five key informants from the administrative staff perceived a positive effect on staff and the participating residents’ self-esteem and well-being.

The report, “Enriching Now With Then: Connecting Nursing Home Staff and Residents Through Oral History,” was authored by Mike Payne, Scripps research associate, and features verbatim observations from both residents and staff, including the following statement from a staff member.

“It’s nice to know more about (the residents) and their lives when they were my age now. We get so caught up in the job sometimes, so caught up in how these people are now. It’s good to remember who they were and not take them for granted. The stories help keep the humanity of these people I work with in the front of my mind.”

The report contains the complete oral histories, along with photographs and basic biographical information, of all 13 participating residents. The full report can be accessed at here.

For more information, contact Mike Payne at 529-2652 or paynemr@muohio.edu.

The Scripps Gerontology Center is a research institution dedicated to generating and disseminating multidisciplinary aging-related knowledge on topics such as long-term care, nursing home versus assisted living care, Medicaid and funding issues.

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