To contact the Advancement Services Technical
Staff
send email to ADVTechSupp@muohio.edu
Welcome to the U.A. Technology Support Site. Here you will find answer to common computing problems, which may save you a call to the support staff. Please check back often as updates may be published daily.
Supported Software List for 2004-2005
This is a list of software that UA user support will provide for your usage. What this means is the software that is on this list in all that will be installed on your machine to their knowledge. Any software you add on top of this is subject for removal if it is deemed that it is causing your machine to malfunction.
Operating System
Windows XP SP 2
Applications
Novell Netware 4.83 SP3 |
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Services
MINE
(Miami INformation Environment) - Check
MINE first to see if the report you need is
available on-line. |
|
BannerWeb
for Development Officers - A great way to
view Banner data via the web and enter contact
reports directly into Banner. |
|
MU
Knowledge Base - The Knowledge Base is your
online resource for help with technology and
services at Miami. |
Documentation
Banner, BannerWeb and MINE |
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|
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Dialing
into Miami's Computer network from out of the
Office |
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Helpful IT Links
MU Knowledge Base for solutions to certain technical problems.
Miami Tech Talk for the latest information on what IT Services is working on.
New Employee Resources for help if you are new to the Miami Computer System.
Windows Update to scan your computer for the latest Windows patches.
Office Updates to check for updates on your Microsoft Office software package.
MU IT Services for information on what IT Services is currently working on.
IT Services Strategic Planning to keep up with the direction of the IT Services strategic planning project.